SALES ASSOCIATE - NEX POINT MUGU - PART-TIME (20 - 34.5 HOURS)
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · California, MD · Yesterday
Business DevelopmentPart-time
Career Highlights
Support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.
Duties And Responsibilities
- Proactively engage and make a connection with customers.
- Asking questions and listening to customer’s needs.
- Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers.
- Providing premier customer service.
- Cooperating and building positive inclusive and respectful relationships.
- Taking accountability for your own actions and outcomes.
- Maintaining store appearance.
- Sales:
- Cross-selling products and knowing layout of the store.
- Making suggestions to customer on latest trends and current promotions based on customer’s individual needs.
- Upselling products.
- Leveraging company tools and technology to confidently provide the customer with product knowledge specs.
- Using a Point-of-Sales, system processing cash exchanges, discounts, gift cards credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
- Completing various forms of paperwork, reports, and reconciliation.
- Inventory:
- Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
- May participate in periodic inventories.
- Dependability:
- Adherence to assigned work schedule.
- Accurate and complete follow through on work assignments.
Qualifications
- Basic knowledge of products merchandise.
- Retail Experience preferred but not required.
- Strong interpersonal and communication skills.
- Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to effectively communicate with customer's peers and management.
- Ability to communicate on the telephone with proper etiquette.
- Basic math functions such as addition, subtraction, multiplication, and division.
- Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
- Ability to work as part of a team and take initiative independent of direct supervision.
- Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
Physical Demands
- Constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
- May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
- Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
- Work typically performed indoors but may be assigned outdoors depending upon location.
Other Skills
- Enthusiastic,
- Friendly,
- Energetic,
- With a desire to provide outstanding service.