Sales Associate, National Harbor

Responsibilities

• Establish and maintain deep connection with clients and drives repeat business to achieve sales goals
• Consistently delivers memorable in store experiences to all clients; plans client appointments to maximize results
• Informs clients on in-store events and new product deliveries to enhance their experience and increase engagement
• Skilled at using multiple channels of technology to strengthen existing relationships and drive new client acquisition
• Possess broad range of product knowledge across all categories of the brand, takes initiative to stay informed to maximize selling potential
• Demonstrate the ability to address a client’s total wardrobe needs across all categories
• Inform clients on brand services to ensure they can enjoy all Lafayette 148 has to offer
• Always puts the client first when resolving issues, exceeding expectations
• Support the operational functions within the store, operational functions may include: opening/ closing procedures, inventory, and daily revenue reporting
• Maintain merchandising and visual presentation standards

Requirements

• Bachelor’s degree preferred
• Experience 3+ years’ experience of premium to luxury selling environment
• Existing client base/book preferred

Skills

• Strong customer service and communication (verbal and writing) skills
• Proficiency in utilizing available technology
• Must be flexible and have the ability work evenings, weekends and holiday schedules

Physical Requirements

• Ability to stand and walk for long periods of time
• Climb stairs/ladders, and occasionally bend or kneel to access merchandise
• Frequent use of hands and fingers to operate office equipment
• Constant communication and visual focus required
• Occasionally lift, carry, or move merchandise and fixtures weighing up to 25 lbs.

Pay

The base pay range for this position is $16.00 - $ 20.00 hourly. Base pay offered may vary depending on skills, experience, and location.