Sales Associate - Mercedes Benz of Waco

About the role

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.

What You’ll Be Doing

• Help customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations, and close the deal.
• Provide an exceptional customer experience both before and after purchase.
• Drive loyalty by following up to ensure customer satisfaction.
• Help transition customers to the Service department to support their ownership experience.

What We’re Looking For

• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.
• Sales or customer service experience preferred.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• The willingness to follow up with customers.
• Experience and desire to work with technology.

Requirements

• High school diploma or equivalent.
• Valid in-state driver’s license and an acceptable, safe driving record.

Benefits

• Competitive compensation and 401k matching.
• Insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide, a website with offers from top providers and retailers.
• Join the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.