SALES ASSOCIATE- Men's (Part-Time w/Benefits)

Part-time position (20–34.5 hours per week).

Benefits

• Medical & Dental Insurance
• Life Insurance
• Paid Annual & Sick Leave
• Matching 401K Plan
• Pension Plan

About the role

As a sales associate you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will assist customers and help them recognize the need for our products and services.

Responsibilities

• Customer Service
  • Proactively engage and make a connection with customers
  • Ask questions and listen to customers’ needs
  • Direct customers to merchandise, inform them about upcoming events, promotions, and mobile offers
  • Provide premier customer service
  • Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes
• Organization
  • Maintain store appearance
• Sales
  • Cross-sell products and know the layout of the store
  • Make suggestions to customers on latest trends and current promotions based on individual needs
  • Upsell products
  • Learn product features, keep up with the latest trends, and leverage company tools and technology to provide customers with product knowledge and specifications
  • Use a Point-of-Sale system to process cash, exchanges, discounts, gift cards, credit cards, and debit cards
  • Handle cash, including counting money and returning accurate amounts to customers
  • Complete various forms of paperwork, reports, and reconciliation
• Inventory
  • Manage merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed
  • May participate in periodic inventories
• Dependability
  • Adhere to assigned work schedule
  • Accurately and completely follow through on work assignments
  • Perform other duties as assigned

Qualifications

• Product Knowledge
  • Basic knowledge of products and merchandise
• Experience
  • Retail experience preferred but not required
• Communication Skills
  • Strong interpersonal and communication skills
  • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to effectively communicate with customers, peers, and management
  • Ability to communicate on the telephone with proper etiquette
• Mathematical Skills
  • Basic math functions such as addition, subtraction, multiplication, and division
• Reasoning Ability
  • Ability to multi-task while being attentive to customers and remain flexible to the needs of the business
  • Ability to work as part of a team and take initiative independent of direct supervision
• Physical Demands & Work Environment
  • Constant moving, talking, hearing, reaching, and grabbing
  • Standing for at least two consecutive hours
  • May occasionally involve stooping, kneeling, crouching, and climbing ladders
  • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus
  • Involves lifting at least 25 lbs and up to 50 lbs in some departments
  • Work typically performed indoors but may be assigned outdoors depending upon location
• Other Skills
  • Enthusiastic, friendly, and energetic with a desire to provide outstanding service

Schedule

Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.