Sales Associate-Loft Outlet Main Street, Freeport Maine

About Us

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

About the role

In this role, you'll have the opportunity to connect with customers and listen to their needs to create personalized customer experiences. Share product knowledge and recommendations to help style the customer. Use brand behaviors and personalized service to drive brand loyalty. Uphold the highest visual and operational standards while keeping the focus on the customer. Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. Partner with store leaders to achieve individual goals and daily expectations. Build productive relationships by sharing ideas and being helpful to others.

Responsibilities

• Create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations.
• Help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor.
• Collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Requirements

• Sales Associate or customer-focused experience (preferred)
• Bridges a hospitality mindset when engaging with customers
• Flexible availability – including evenings, weekends, and holidays
• Technology proficient and able to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Qualifications

• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Attention to detail and organizational skills
• Ability to work in a fast-paced environment

Skills

• Product knowledge and recommendations
• Personalized service
• Brand behaviors
• Technology proficiency
• Point-of-sale system operation

Benefits

Benefits include a 401(k) plan, merchandise discounts plus eligibility for discounts at our sister brands, professional development and opportunities for advancement across our brands, community impact through our philanthropic partnerships, and availability of these benefits is based on employment type, role, and certain eligibility requirements.

Pay

The pay range for this position is $15.10 - $18.90 hourly USD.

Schedule

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Position Type Regular/Part time Pay Range $15.10 - $18.90 Hourly USD

Benefits

Benefits include a 401(k) plan, merchandise discounts plus eligibility for discounts at our sister brands, professional development and opportunities for advancement across our brands, community impact through our philanthropic partnerships, and availability of these benefits is based on employment type, role, and certain eligibility requirements.

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.