Sales Associate- Learn to sell Glasses! Training Provided!

6135 N. 35th Ave #139, Phoenix, AZ. Work is primarily performed in a standard office or clinical setting. Travel to other locations may occasionally be required.

About the role

An Optical Technician delivers a world-class Total Patient Experience that maximizes retail sales while supporting patients' medical needs. This team member dispenses and fits glasses and contact lenses based on prescriptions from Optometrists and Ophthalmologists, connecting patient needs to offered goods and services.

Responsibilities

• Embrace and execute the Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings, and frames to suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair or adjust patient frames.
• Dispense all glasses and/or contact lens orders using current processes.

Requirements

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience.
• High school diploma or GED required.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Qualifications

• ABO and NCLE certifications preferred but not required.
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.

Physical Requirements

• Frequent walking (75%), sitting (50%), and standing (50%).
• Regular bending, stooping, and reaching (25–50%).
• Ability to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and technology use.
• Visual and auditory acuity—including color, depth, peripheral vision, and ability to adjust focus—required 100% of the time.
• Occasional driving or climbing may be necessary.

Benefits

• Full benefits package: medical, vision, dental, and life insurance.
• 401k with employer matching.
• Paid time off (PTO) and paid holidays.
• Paid maternity leave.
• Eyecare certification reimbursement.
• Competitive base pay.
• Employee discounts.