Sales Associate - King of Prussia

About the role

As an Ambassador of the Maison, he/she achieves and exceeds sales targets as directed by management and proactively develops his/her client portfolio. He/she ensures a unique client experience throughout all touch points. He/she is also an active participant in the daily operations of the boutique.

Responsibilities

• Consistently achieve and/or exceed the monthly sales target, as directed by management.
• Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales; this includes after‑sales clients if a Cartier after‑sales dedicated area/staff is not available.
• Adapt approach according to the client needs and motivations.
• Negotiate and handle objections with ease.
• Assist and support after‑sales clients in accordance with Maison values; act as a referent and provide recommendations that will provide an exceptional client experience.