Sales Associate - Keyholder - Bilingual

America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention and expertise they deserve.

About the role

As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals. In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Every Sunday we’re closed!

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Requirements

• 1+ year of retail or customer service experience is preferred
• Fluent in reading and speaking both English and Spanish
• Skilled at multi-tasking and handling a fast-paced work environment
• High School Diploma or equivalent required

Benefits

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable

Focus on professional growth and career fulfillment:

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement