Sales Associate Key- Ellenton Premium Outlets

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots, relationships are key to our business. We hire individuals who bring new ideas, understand smart risk-taking, and enhance our thriving culture. We are committed to offering modern classic style for every body type through a full range of sizes, inclusive to every woman.

About the role

This position is based at Store 04104 Ellenton Premium Outlets in Ellenton, FL, and is regular part-time.

What We Offer

• Growth opportunities with tools to advance beyond this position
• Incentive opportunities
• Comprehensive benefits packages for full-time and eligible part-time employees
• Generous merchandise discount: 50%, 60% & 70% off Talbots and Haven Well Within
• Referral Incentive Program
• Discounts on travel, shopping, concerts, and more

Values

Our core values are encapsulated in “WE CARE”:

• We Win as a team and celebrate each other’s success.
• We Encourage creativity, innovation, and smart risk-taking.
• We are Committed to building relationships with customers and associates by knowing, serving, and delighting them.
• We Act with integrity, transparency, candor, and respect.
• We Respect, honor, and value diversity, cultivating a dynamic and inclusive culture.
• We Embrace community by bringing positive change to those we live and work with.

Who You Are

• Capable of creating a selling culture where all associates align around customer needs
• Customer-centric with a passion for exceptional customer experiences
• Driven to build and cultivate relationships
• Ambitious and goal-oriented, thriving in a team environment
• Passionate about selling and maximizing store traffic
• Demonstrates excellent verbal communication skills and high integrity
• Able to work cooperatively in a diverse environment
• Comfortable with physical demands: climbing ladders, standing for extended periods, bending, reaching, stretching, and lifting/moving at least 40 lbs
• Technologically adept with POS systems, computers, iPads, and handheld devices
• Flexible availability, including evenings, weekends, and holidays

Responsibilities

• Provide exceptional customer service that promotes product engagement and builds brand relationships
• Assist the management team in growing store business
• Serve multiple customers simultaneously and handle projects efficiently
• Stay informed about fashion trends and new arrivals, including product knowledge on fit, color, and style
• Use fashion expertise to create outfits and suggest items tailored to customer needs
• Maintain a productive work environment through positive relationships
• Communicate store information, brand initiatives, and discrepancies to management
• Achieve sales and service metrics, including Talbots Classic Awards
• Maximize performance through learning opportunities, coaching, and feedback
• Support operational excellence, including inventory management, order fulfillment, recalls, recovery, replenishment, and re-ticketing
• Plan and prioritize tasks to meet customer and business needs
• Lead or supervise others, including opening or closing the store
• Understand customer needs and wants through intentional conversation