Sales Associate Key, Acton

About Us

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots, relationships are the key to our business. We hire individuals who bring new ideas to the table, understand smart risk-taking, and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman.

What We Offer

• Growth opportunities with tools to advance beyond this position
• Incentive opportunities
• Comprehensive benefits packages for full-time and eligible part-time employees
• Generous merchandise discount: 50%, 60% & 70% off Talbots and Haven Well Within
• Referral Incentive Program
• Discounts on travel, shopping, concerts, and more

What We Value

• We Win as a team and are dedicated to ensuring and applauding each other’s success.
• We Encourage creativity, innovation, and smart risk-taking.
• We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
• We Act with integrity, transparency, candor, and respect.
• We Respect, honor, and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We Embrace community by bringing positive change to those we live and work in.

Who You Are

• Capable of creating a selling culture where all associates align around the needs of our customers
• Possesses a customer-centric mentality and understands the importance of creating exceptional customer experiences
• Driven to create, build, and cultivate relationships
• Strong ambition and passion for achieving goals, both individually and as part of a team
• Passionate about selling and seeks organized ways to maximize all in-store traffic
• Demonstrates excellent verbal communication skills and a high level of integrity
• Able to work cooperatively in a diverse work environment
• Comfortable climbing ladders, moving regularly, and standing for extended periods
• Able to bend, reach, stretch, and lift/carry/move at least 40 lbs
• Technologically adept with POS systems, computers, iPads, and handheld devices
• Flexible availability based on business needs, including evenings, weekends, and holidays

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
• Assist the management team in building store business
• Service multiple customers simultaneously and handle projects as needed
• Stay aware of fashion trends and new arrivals, including product knowledge about fit, color, and fashion
• Use product knowledge and fashion expertise to create outfits and suggest items to meet customer needs
• Develop and maintain positive working relationships that support a productive environment
• Proactively communicate store information, brand initiatives, and discrepancies to management
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards
• Maximize individual performance through learning opportunities, coaching, and feedback
• Support operational excellence, including inventory management, filling orders, recalls, recovery, replenishment, and re-ticketing
• Plan and prioritize tasks to meet customer and business needs
• Lead or supervise others on occasion, including opening or closing the store
• Understand customer needs and wants through intentional conversation

Pay

$15.50 - $19.40 hourly USD

Schedule

Regular/Part-time