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SALES ASSOCIATE - JEWELRY DEPT - NORTH ISLAND MAIN STORE - REG PART TIME (20-34.5 HOURS)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · San Diego, CA · 1 mo ago
Business DevelopmentPart-time

Career Summary

Join us as a Federal Employee to support our mission of providing quality goods and services to customers, while also supporting quality of life programs for active duty military, retirees, reservists, and their families.

Duties And Responsibilities

  • CUSTOMER SERVICE: Proactively engage and make a connection with customers. Ask questions and listen to customer needs. Direct customers to merchandise, inform them about upcoming events, promotions, mobile offers, and provide premier customer service.

  • ORGANIZATION: Maintain store appearance. Sell cross-sell products and know the layout of the store. Make suggestions to customers on latest trends and current promotions based on customer's individual needs. Upsell products. Learn product features, keep up with the latest trends, leverage company tools and technology to confidently provide product knowledge and specs. Use a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling including counting money and returning accurate amounts to customers. Complete various forms of paperwork, reports, and reconciliation.

  • INVENTORY: Be the keeper of merchandise. Complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.

  • DEPENDABILITY: Adhere to assigned work schedule. Accurately and completely follow through on work assignments. Other duties as assigned.

Qualifications

  • PRODUCT KNOWLEDGE: Basic knowledge of products/merchandise.

  • EXPERIENCE: Retail experience preferred but not required.

  • COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.

  • MATHEMATICAL SKILLS: Basic math functions such as addition, subtraction, multiplication, and division.

  • REASONING ABILITY: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

  • PHYSICAL DEMANDS: Work environment involves constant moving, talking, hearing, reaching, grabbing, standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

  • OTHER SKILLS: Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

  • WORK HOURS: Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.

  • PRIMARY LOCATION: United States-California-San Diego.

  • ORGANIZATION: North Island.

  • SCHEDULE: Part-time (20-34.5 hours).

Benefits

  • Paid Annual and Sick Leave.

  • Medical/Dental Insurance.

  • Flexible Spending Account.

  • Pension Plan.

  • 401(k) Savings Plan.

  • Lifetime Life Insurance.

  • Tax-Free Shopping Privileges.

Requirements

  • No Experience Required.

  • High School Graduate or Equivalent Preferred.

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