Sales Associate / Jewelry Consultant - Zales - Park West Village - Cary, NC

About the Role

As a part of our Sales Team, you are responsible for providing a superior experience to our valued customers. Zales celebrates that every jewelry consultant has a unique sparkle, and we empower you to help our customers Celebrate Life and Express Love.

Responsibilities

• Engage customers in conversation to understand their needs and desires
• Present merchandise and share detailed information regarding features and benefits of products
• Provide information regarding extended service plans and financing options
• Meet individual and team sales goals

Requirements

• A desire to help our customers celebrate the special moments in their lives
• Strong customer service, sales, retail, and/or jewelry experience
• Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
• A positive, customer-focused approach in delivering an exceptional customer experience
• Strong communication and relational skills

Benefits

• Base pay plus commission on sales
• Medical, dental, vision, and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses based on position
• Training — Associate Training System, Management Training System, District Manager in Training, career development, and more
• Merchandise discounts
• Incentive trips and contests

Zales is part of the Signet Jewelers family and offers opportunities for advancement as part of our promote-from-within philosophy.