Sales Associate / Jewelry Consultant - Zales Outlet - Legends Outlets Kansas City - Kansas City, KS

About the role

Zales Outlet is now hiring seasonal, part-time, and full-time team members. The role involves engaging customers in conversation to understand their needs and desires, presenting merchandise, sharing detailed information about product features and benefits, and providing information on extended service plans and financing options.

Responsibilities

• Engage customers in conversation to understand their needs and desires
• Present merchandise and share detailed information regarding features and benefits of products
• Provide information regarding extended service plans and financing options
• Maintain individual and team sales goals

Requirements

• A desire to help our customers celebrate the special moments in their lives
• Strong customer service, sales, retail, and/or jewelry experience
• Flexible availability to work during peak retail hours such as nights, weekends, and holidays
• A positive, customer-focused approach in delivering an exceptional customer experience
• Strong communication and relational skills

Qualifications

• Desire to help our customers celebrate the special moments in their lives
• Strong customer service, sales, retail, and/or jewelry experience
• Flexible availability to work during peak retail hours such as nights, weekends, and holidays
• A positive, customer-focused approach in delivering an exceptional customer experience
• Strong communication and relational skills

Skills

• Customer service
• Sales
• Retail
• Jewelry knowledge

Benefits

• Base pay plus commission on sales
• Medical, dental, vision, and prescription insurance (full-time team members)
• 401(k)
• Paid time off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses based on position
• Training — Associate Training System, Management Training System, District Manager in Training, career development and more
• Merchandise discounts
• Incentive trips and contests

Pay

Base pay plus commission on sales

Schedule

Mixed schedule including evenings, weekends, and holidays

About Zales

Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

About Signet Jewelers

Zales Outlet is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork, and offer opportunities for advancement as part of our promote from within philosophy.