Sales Associate III

About the Role

As a Stylist at Kate Spade New York, you will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. You will work with customers to discover and express their personal style while showing them how to incorporate Kate Spade products into their existing wardrobe.

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.
• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Requirements

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).
• Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).
• Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Skills

• Courage: Provides direct, complete, and actionable feedback; addresses problems quickly.
• Creativity: Generates new and unique ideas; connects unrelated concepts.
• Customer Focus: Dedicated to meeting customer expectations; uses customer insights for improvements.
• Dealing with Ambiguity: Comfortable with change and uncertainty; can act without having all details.
• Drive for Results: Consistently exceeds goals; bottom-line oriented.
• Interpersonal Savvy: Relates well to diverse groups; builds rapport and constructive relationships.
• Learning on the Fly: Quickly learns new concepts; analyzes successes and failures for improvement.

Pay

Base Pay Range: $15.00–$24.25 per hour. Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

Schedule

Flexible schedule to meet business needs, including nights, weekends, holidays, and high-traffic retail days.