Sales Associate - Henderson

Mission Contribution

The Sales Associate contributes to the mission of Goodwill by assisting in the day-to-day operations of the retail store. This includes ensuring the efficient and cost-effective operation of the store to fund the development and placement of persons served.

Organizational Design

Under the leadership of the Store Manager, the Sales Associate is part of the Donated Goods Retail Operations team. They are responsible for the daily operations of the retail store, including obtaining payment for merchandise, processing, stocking, and pulling, and providing excellent customer service.

Essential Functions

• Ability to use a computer-based register system
• Must be able to perform basic financial calculations for cash handling and register balancing
• Count till before and after each scheduled shift and reconcile till at the end of shift to ensure accurate drawer amounts
• Provide excellent customer service by greeting customers and providing assistance with basic questions about store operations and/or merchandise
• Able to meet production standards for stemming, hanging, pricing, sorting, stocking, and pulling
• Ensure all products are constantly being rotated
• Sort donations according to company guidelines
• Able to perform basic calculations to track donations, count production, and price donated goods within Goodwill guidelines
• Ensure proper handling and processing of incoming donations in and out of the store in accordance with Goodwill policies and procedures, including the use of a pallet jack
• Assist in training and developing team members within the framework of Goodwill policies, procedures, and job descriptions
• Must have punctual and dependable attendance
• Demonstrate professionalism at all times and present a friendly, cooperative attitude to general public and associates at all times
• Help load and unload store merchandise as needed
• Aid in store security
• Notify the Store Management team of low and overstocked items
• Perform necessary janitorial work as needed
• Adhere to all Goodwill policies and procedures regarding sales, exchanges, cash handling, and safety
• Ensure customer and donor experience is positive
• Ensure proper handling and processing of incoming donations in and out of the store in accordance with Goodwill policies and procedures, including the use of a pallet jack
• Work a flexible schedule including nights and weekends
• Perform other duties as assigned

Minimum Qualifications

• High school diploma or equivalent preferred
• Ability to read, write, and communicate in English
• Pass skills and knowledge assessment testing
• Pass drug test and criminal background check

Physical Requirements/Work Environment

• Twist, bend, squat, reach, stoop, kneel, crouch, push, and pull
• Lift up to 40 pounds and team lift or use equipment to aid in the lifting and movement of items over 40 pounds (common items include, but are not limited to, bags of clothes/miscellaneous items, televisions, computers, sofas, kitchen appliances, bicycles and bedroom sets)
• Indoors with occasional exposure to outside temperatures, and work around occupational allergens, both air and contact, including but not limited to, dust, animal hair and dander, perfumes, and mold
• Noise level in the work environment is moderate

Equal Employment Opportunity

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Evansville Goodwill Industries, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.