Sales Associate - Guest Experience Specialist

About the role

Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!

Key Skills For Success

• Demonstrate strengths in customer engagement and active listening
• Showcase relationship building and client follow-up skills
• Develop consultative selling and product knowledge
• Collaborate effectively within a team
• Communicate clearly and adapt to high-energy environments
• Use digital tools and point-of-sale systems
• Manage organizational skills and time efficiently
• Solve problems and set goals

Preferred Competencies & Skills

• Previous retail or commission-based sales experience
• Bilingual communication skills
• Passion for home design and interior décor
• Experience with customer relationship management tools or systems

Who We Are

We are a leading omni-channel furniture retailer with over 200 stores. We are committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

• Hourly advance / draw vs. commission pay structure
• Medical, Dental, and Vision coverage
• Employer-paid and voluntary Life Insurance options
• 401(k) Profit Sharing Plan with generous match
• Paid time off including vacation, sick days, holidays, and your birthday
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
• Exclusive Employee Discounts
• Flexible retail schedules including evenings, weekends, and holidays
• Tuition reimbursement and professional development opportunities

Pay

Pay: hourly advance with uncapped commissions. Expected first-year earnings typically range from $45,000 - $65,000 annually.

Culture & Core Values

We believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

• Energetic and self-motivated with strong interpersonal skills
• Basic computer proficiency
• Must be at least 18 years old to be considered for employment with Bob’s
• Able to work a flexible retail schedule, including weekends and holidays
• Ability to stand for long periods and move throughout the showroom
• Must be able to lift and move up to 50 lbs as needed

Diversity is a Core Value at Bob’s

We want you to feel at home whether you're shopping with us or a part of the Bob’s team. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay

Not Including Potential Commissions, Incentive, Bonus, etc.

Opportunities

Pay: $16.90 - advance against commission