Sales Associate - Guest Experience Specialist

About the role

Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!

Key Skills For Success

• Demonstrate strengths in customer engagement and active listening
• Showcase relationship building and client follow-up skills
• Display consultative selling and product knowledge
• Collaborate effectively within a team
• Communicate clearly and adapt to retail schedules and high-energy environments
• Be comfortable using digital tools and point-of-sale systems
• Show organizational skills and time management
• Solve problems and set goals

Preferred Competencies & Skills

• Previous retail or commission-based sales experience
• Bilingual communication skills
• A passion for home design and interior décor
• Experience with customer relationship management tools or systems

Who We Are

We are a leading omni-channel furniture retailer with over 200 stores. We are committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. We offer benefits such as medical, dental, and vision coverage, employer-paid and voluntary life insurance, 401(k) profit sharing plan with generous match, paid time off, and more.

How We Will Support Your Success

• Invest in your growth, well-being, and career advancement
• Offer benefits including medical, dental, and vision coverage
• Provide employer-paid and voluntary life insurance
• Offer a 401(k) profit sharing plan with generous match
• Provide paid time off including vacation, sick days, holidays, and your birthday
• Offer an Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
• Provide exclusive employee discounts
• Offer flexible retail schedules including evenings, weekends, and holidays
• Offer tuition reimbursement and professional development opportunities

Minimum Qualifications

• Energetic and self-motivated with strong interpersonal skills
• Basic computer proficiency
• At least 18 years old to be considered for employment with Bob’s
• Able to work a flexible retail schedule, including weekends and holidays
• Able to stand for long periods and move throughout the showroom
• Able to lift and move up to 50 lbs as needed

Diversity is a Core Value at Bob’s

We are committed to creating a place as diverse as the communities we serve. It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.