Sales Associate - Guest Experience Specialist
Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!
About the role
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer service ability, interpersonal skills, and a passion for helping others. If you enjoy working with people, are energized by a sales environment, and love home décor, this role is for you!
Responsibilities
- Customer Engagement and Active Listening
- Relationship Building and Client Follow-Up
- Consultative Selling and Product Knowledge
- Team Collaboration and Communication
- Adaptability to Retail Schedules and High-Energy Environments
- Use of Digital Tools and Point-of-Sale Systems
- Organizational Skills and Time Management
- Problem Solving and Goal Orientation
Requirements
- Energetic and self-motivated with strong interpersonal skills
- Basic computer proficiency
- Must be at least 18 years old
- Ability to work a flexible retail schedule, including weekends and holidays
- Ability to stand for long periods and move throughout the showroom
- Must be able to lift and move up to 50 lbs as needed
Preferred Qualifications
- Previous retail or commission-based sales experience
- Bilingual communication skills
- Passion for home design and interior décor
- Experience with customer relationship management tools or systems
Benefits
- Hourly Advance / Draw vs. Commission pay structure
- Medical, Dental, and Vision coverage
- Employer-paid and voluntary Life Insurance options
- 401(k) Profit Sharing Plan with generous match
- Paid time off including vacation, sick days, holidays, and your birthday
- Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
- Exclusive Employee Discounts
- Tuition reimbursement and professional development opportunities
Pay
Hourly advance with uncapped commissions. Expected first-year earnings typically range from $45,000 - $65,000 annually.
Schedule
Flexible retail schedules including evenings, weekends, and holidays.
About Us
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!