SALES ASSOCIATE (FULL-TIME w/BENEFITS)-LADIES, COSMETICS & INTIMATES

Duties And Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers.
• Providing premier customer service.
• Cooperating and building positive, inclusive, and respectful relationships.
• Taking accountability for your own actions and outcomes.
• Maintaining store appearance.
• Selling cross-sell products and knowing the store layout.
• Making suggestions to customers on latest trends and current promotions based on customer's individual needs.
• Upselling products.
• Leveraging product knowledge, staying updated with the latest trends, and using company tools and technology to confidently provide product information.
• Using a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling, including counting money and returning accurate amounts to customers. Managing inventory by completing all inventory processes and ensuring merchandise is properly checked in and accurately ticketed.
• May participate in periodic inventories.

Qualifications

• Basic knowledge of products and merchandise.
• Experience in retail, though not required.
• Strong interpersonal and communication skills.
• The ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• The ability to effectively communicate with customers, peers, and management.
• The ability to communicate on the telephone with proper etiquette.
• Basic math functions such as addition, subtraction, multiplication, and division.
• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independently of direct supervision.

Reasoning Abilities

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independently of direct supervision.

Physical Demands

• Constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• Occasionally stooping, kneeling, crouching, and climbing ladders.
• Vision abilities including close vision, color vision, depth perception, and ability to adjust focus.
• Requires lifting at least 25 lbs. and up to 50 lbs. in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.

Work Environment

• Work involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
• Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.

Work Hours

• Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.
• No experience required.
• High school graduate or equivalent preferred.