Sales Associate Full-time

About the role

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering free job training, education, and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life-changing job opportunities, ensuring they are career-ready and can support themselves and their families. The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores, and more than 27 donation sites in King, Snohomish, Skagit, Whatcom, and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services, and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity, and inclusion (DEI).

Department

Retail Operations

FLSA Status

Non-Exempt

Reports to

Retail Supervisor

About Goodwill

We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security, and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity, and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility.

About The Position

The Retail Sales Associate interacts and assists customers, donors, and others with merchandise selection, suggestion selling, and cashiering in a courteous and professional manner.

Pay Rate

$21.30/hour

Essential Functions and Responsibilities

• Proactively acknowledge, greet, and help customers in any area of the store.
• Absorb and direct customers/donors to a supervisor by answering questions or directing them.
• Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point of sale (POS) transactions.
• Able to communicate through standard telephone and wireless audio systems.
• Maintain a clean work environment.
• Support team members, assist supervisors and leads when necessary.
• Build and maintain internal and external customer satisfaction.
• Contributes to team effort by accomplishing related results as needed.
• Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
• Perform other duties as assigned.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And Experience

• High school graduate or equivalency preferred, but not required
• No experienced required

Computer/Technology Skills

• Ability to learn new technology and software as related to the job.

Certificates, Licenses, or Registrations

• N/A

Physical Abilities

• Lifting and carrying up to 30 pounds
• Developed fine motor control (grasp, handle, manipulate objects with fingers)
• Standing for long periods
• Frequent bending, kneeling, reaching, stooping, squatting, pushing
• Climbing ladders
• Able to travel across a variety of surfaces (stairs, ramps, uneven terrain)

Essential Mental/Sensory Abilities

• Organizing, sorting, categorizing, counting, adding, subtracting
• Interpreting data
• Problem Solving
• Communicating with the public
• Verbal and written communication skills
• Work Environment
• Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust