Sales Associate - Full Time

About the Role

Sales Associate - Full Time (Team Member II) is a certified operations team member responsible for performing advanced service functions, supporting membership sales initiatives, and assisting with daily site efficiency in both express and full-service environments.

Schedule

Must be available to work on weekdays, weekends, and holidays. Operating hours: 7:00am–8:00pm.

Responsibilities

• Perform vehicle preparation and loading duties with demonstrated proficiency
• Conduct interior detailing services in accordance with quality standards
• Operate designated tunnel controls as assigned
• Process customer transactions using the point-of-sale (POS) system
• Maintain cash-handling accuracy and accountability
• Promote membership sales programs
• Maintain site cleanliness and safety standards
• Comply with the Company’s Injury & Illness Prevention Program (IIPP)
• Report hazards or unsafe conditions immediately

Customer Experience

• Provide professional service explanations
• Address routine customer questions
• Escalate complaints or complex concerns to management

Requirements

• Demonstrated proficiency in at least one of the following: cash handling, vehicle loading, vehicle preparation, interior detailing
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Reliable attendance and schedule flexibility

Physical & Work Environment

• Stand and walk for extended periods (up to 8 hours per shift)
• Frequently bend, stoop, kneel, and reach
• Frequently use hands and arms
• Occasionally lift and move items up to 50 pounds
• Work outdoors in varying weather conditions
• Exposure to water, cleaning agents, and operational equipment

Reasonable accommodations may be made in accordance with applicable law.