Sales Associate (FT/PT)

Position Duties and Responsibilities

• Pet Counselors are dedicated to matching the right pet with the right customer and meeting the needs of both.
• Provides top-notch customer service.
• Educates customers on every pet’s basic needs.
• Educates customers on the value of Petland pets (5-Step Sale, 4 Basic Needs, etc.) and the programs Petland offers customers to provide the best customer experience and peace of mind.
• Maintains excellent animal husbandry for the pets by performing opening, daily and closing procedures and assisting in maintaining a clean, organized and safe store environment.
• Assists in Community Service projects in and out of the store as needed.
• Assists Animal Care Technicians with any additional animal care as needed.
• Performs other related duties as assigned by management.

Required Skills

• Customer Service
• Teamwork
• Communication
• Motivation
• Professionalism
• Ethics
• Time Management

Required Education and/or Training

• A high school diploma or general education degree (GED)
• One to three months related experience and/or training, or equivalent combination of education and experience preferred

Physical Demands and Work Environment

• Standing – continually required to stand
• Walking – continually required to walk
• Sitting – occasionally required to sit
• Travelling – occasionally required to travel
• Finger Dexterity – continually required to utilize hand and finger dexterity
• Climb, Bend, Balance, Stoop, Kneel or Crawl – frequently required to climb, balance, bend, stoop, kneel or crawl
• Talking/Hearing – continually required to talk or hear
• Visual Acuity – continually utilized to operate equipment, read technical information, and/or use a keyboard
• Lifting/Pushing/Carrying – occasionally required to lift more than 50 lbs. at a time with frequent lifting, pushing, or carrying of up to 30 lbs.

EEO Statement

Petland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, pregnancy, national origin, age, mental or physical disabilities, military or veteran status, sexual orientation, or gender identity status.