Sales Associate / Front Desk

About the role

At Elements Massage Newton, we value our team members and understand work-life balance is key. Our philosophy is to communicate effectively, encourage collaboration and provide the proper resources for everyone to excel. If you’re looking for a retail sales / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Responsibilities

• Enjoy the following perks: Pay starting at $16 per hour depending on experience, Bonuses based on monthly conversion numbers, Medical insurance, A complimentary monthly massage or skincare service at the studio.
• Earn commission for wellness plan sales and have opportunities to earn additional bonuses.
• Follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• Talk to all new clients, established clients, and prospective clients while turning every incident of client criticism to a story of great customer service.

Qualifications

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Availability to work some evenings and a weekend shift.

Benefits

• Pay starting at $16 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage or skincare service at the studio
• Commission for wellness plan sales
• Opportunities to earn additional bonuses