SALES ASSOCIATE (FLEX)- TOUCH N GO MINI-MART

Duties And Responsibilities

• Greets, and engages customers in conversation for purposes of providing sales related assistance.
• Assists in the selection of merchandise, and suggests additional items to complement the customer's selections.
• Offers customers the opportunity to purchase extended product warrantees.
• Explains coverage, benefits, and price.
• Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code/uniform standards, and assisting/supporting sales team members to the maximum extent possible.
• Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points, warrantee coverage, etc.
• Communicates product-related information to customers knowledgeably and legibly.
• Ensures assigned areas are fully stocked, and merchandise is neatly arranged.
• Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc.
• Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc.
• Completes sales transactions efficiently. Thanks customers for their patronage. As required, performs cash register transactions.
• Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc.
• Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.
• Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc.
• Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result.
• Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft.
• Unpacks, stages, and moves merchandise as assigned.
• Assists in creating store displays and in performing periodic inventories.
• Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc., accurately and completely.

Qualifications

• No Experience Required.
• A High School Graduate Or Equivalent Preferred.

Schedule

Flexible (0 - 19.5 hours)

Pay

N/A