SALES ASSOCIATE-FLEX- ELECTRONICS
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · Groton, CT · 1 mo ago
SalesInternship
Duties and Responsibilities
- CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers. - STAR card - Provide premier customer service. - Cooperate and build positive, inclusive, and respectful relationships. - Take accountability for your own actions and outcomes.
- ORGANIZATION - Maintaining store appearance. - Sales - Cross-selling products and knowing layout of the store. - Making suggestions to customers on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge, specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to the customer. - Completing various forms of paperwork, reports, and reconciliation.
- INVENTORY - Be the keeper of merchandise, completing all inventory processes, and ensuring merchandise is properly checked in and accurately ticketed. - Dependability - Adherence to assigned work schedule. - Accurate and complete follow through on work assignments. - Physical demands - Constant moving, talking, hearing, reaching, grabbing, standing for at least two consecutive hours. - May occasionally involve stooping, kneeling, crouching, and climbing ladders. - Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. - Lifting at least 25 lbs. and up to 50 lbs. in some departments. - Work typically performed indoors but may be assigned outdoors depending upon location.
Qualifications
- PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise. - Experience - Retail experience preferred but not required. - Communication skills - Strong interpersonal and communication skills. - Math skills - Basic math functions such as addition, subtraction, multiplication, and division. - Reasoning ability - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. - Physical demands - Enthusiastic, friendly, and energetic with a desire to provide outstanding service. - Work hours - Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays. - Education - No experience required. High school graduate or equivalent preferred. - Unposting date - Aug 7, 2026, 10:59:00 PM.