SALES ASSOCIATE flex

Duties and Responsibilities

• CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers.
• STAR CARD - Provide premier customer service. - Cooperate and build positive, inclusive, and respectful relationships. - Take accountability for your own actions and outcomes.
• ORGANIZATION - Maintaining store appearance. - Keeping the store clean and organized.
• SALES - Cross-selling products and knowing layout of the store. - Making suggestions to customers on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge, specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to the customer. - Completing various forms of paperwork, reports, and reconciliation.
• INVENTORY - Be the keeper of merchandise, completing all inventory processes, and making sure merchandise is properly checked in and accurately ticketed. - May participate in periodic inventories.
• DEPENDABILITY - Adherence to assigned work schedule. - Accurate and complete follow through on work assignments. - Other duties as assigned.

Qualifications

• PRODUCT KNOWLEDGE - Basic knowledge of products, merchandise. - Retail experience preferred but not required.
• COMMUNICATION SKILLS - Strong interpersonal and communication skills. - Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. - Ability to effectively communicate with customers, peers, and management. - Ability to communicate on the telephone with proper etiquette.
• MATHEMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division.
• REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. - Ability to work as part of a team and take initiative independent of direct supervision.
• PHYSICAL DEMANDS - Work environment involves constant moving, talking, hearing, reaching, grabbing, standing for at least two consecutive hours. - May occasionally involve stooping, kneeling, crouching, and climbing ladders. - Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. - Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. - Work typically performed indoors but may be assigned outdoors depending upon location.
• OTHER SKILLS - Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
• WORK HOURS - Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays. - No experience required. - High school graduate or equivalent preferred. - Primary Location: United States-Connecticut-Groton. - Organization: New London. - Schedule: Flexible (0 - 19.5 hours). - Unposting Date: Aug 8, 2026, 11:59:00 PM.