Sales Associate / Design Consultant - Full Time

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations. The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Design Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies and procedures. The Design Consultant supports an exceptional guest experience at all times. As a Design Consultant, you will be providing customer service and space planning assistance, as well as maintaining a sales driven focus. If this sounds like the type of environment that you would thrive in, we invite you to apply for our open Full-Time position in Norwalk, CT at The SoNo Collection! Responsibilities Meets required monthly sales and productivity standardsContinually develops enhanced selling behaviors according to our selling modelDemonstrates strong product knowledgeMaintains a guest book to organize, generate and cultivate businessPerforms proactive and consistent follow-up with all guests before and after the sale and at deliveryWorks to improve performance based on feedback provided by store managementPromptly solves guest concernsPerforms all opening and closing duties as directedAccurately performs all systems functions and maintain operational standardsResponsible for recording all hours workedReviews and acts upon all email and company communicationsParticipates in weekly one on ones and team meetingsWorks in collaboration with all team members Requirements Driven to achieve sales goalsDemonstrates knowledge and passion for company products and servicesStrong organizational, time management, technological and communication skillsWorks well independently and collaborativelyAbility to deliver high-quality guest relationsSales skills, sense of design or related experience preferredProfessional appearance and demeanorFlexible schedule that meets the needs of the business (including evenings, weekends, and holidays) Compensation $34,008 (lowest hourly base) - $350,000 annualIncludes minimum hourly base plus commission and (if achieved) Monthly Sales Incentives and Quarterly BonusesCommission (plan is tiered and UNLIMITED) is paid on net WRITTEN sales for the calendar month and is based on several factors including, but not limited to, experience, store volume, and location Employee Benefits Exceptional advancement opportunitiesCompetitive earnings, bonus opportunities, and generous employee discountMedical, dental, and life insurance benefits (offerings differ between full-time and part-time status)Flex spending plan401K retirement program and 529 college savings planPaid vacations and holidays (Full-time employees only) Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages. AI Code of Conduct At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers who are focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities. We ask that you participate in phone and virtual interviews without using AI to develop your responses. To protect the integrity of our hiring process and the confidentiality of information shared during interviews, candidates may not record, transcribe, or use AI-powered note-taking tools during interviews. We expect all candidates to participate in the hiring process with honesty and integrity. For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making.