Sales Associate / Design Consultant - Full Time
Arhaus · Troy, MI · 1 mo ago
On-siteBusiness DevelopmentFull-time
About the role
Arhaus, founded in 1986, creates sustainably sourced, heirloom-quality furniture and décor. The Design Consultant maximizes sales, delivers an exceptional guest experience, and represents the Arhaus brand. This full‑time position in Somerset involves customer service, space‑planning assistance, and a sales‑driven focus.
Responsibilities
- Meet required monthly sales and productivity standards.
- Continually develop enhanced selling behaviors according to the selling model.
- Demonstrate strong product knowledge.
- Maintain a guest book to organize, generate, and cultivate business.
- Perform proactive and consistent follow‑up with all guests before and after the sale and at delivery.
- Work to improve performance based on feedback from store management.
- Promptly solve guest concerns.
- Perform all opening and closing duties as directed.
- Accurately perform all systems functions and maintain operational standards.
- Record all hours worked.
- Review and act upon all email and company communications.
- Participate in weekly one‑on‑ones and team meetings.
- Collaborate with all team members.
Requirements
- Driven to achieve sales goals.
- Demonstrates knowledge and passion for company products and services.
- Strong organizational, time‑management, technological, and communication skills.
- Works well independently and collaboratively.
- Ability to deliver high‑quality guest relations.
- Sales skills, sense of design, or related experience preferred.
- Professional appearance and demeanor.
- Flexible schedule that meets business needs, including evenings, weekends, and holidays.
Compensation
Base salary starts at $28,550 annually (lowest hourly base) with potential earnings up to $350,000. Compensation includes the base plus commission and, if achieved, monthly sales incentives and quarterly bonuses. Commission is tiered, unlimited, and paid on net written sales for the calendar month, based on experience, store volume, and location.
Employee Benefits
- Exceptional advancement opportunities.
- Competitive earnings, bonus opportunities, and generous employee discount.
- Medical, dental, and life insurance benefits (vary by full‑time or part‑time status).
- Flex spending plan.
- 401(k) retirement program and 529 college savings plan.
- Paid vacations and holidays (full‑time employees only).