Sales Associate / Design Consultant - Full Time

About the role

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations. The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Design Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies, and procedures. The Design Consultant supports an exceptional guest experience at all times.

This is a full-time position at The Loft Colorado Mills in Lakewood, Colorado.

Responsibilities

• Meets required monthly sales and productivity standards
• Continually develops enhanced selling behaviors according to our selling model
• Demonstrates strong product knowledge
• Maintains a guest book to organize, generate, and cultivate business
• Performs proactive and consistent follow-up with all guests before and after the sale and at delivery
• Works to improve performance based on feedback provided by store management
• Promptly solves guest concerns
• Performs all opening and closing duties as directed
• Accurately performs all systems functions and maintains operational standards
• Responsible for recording all hours worked
• Reviews and acts upon all email and company communications
• Participates in weekly one-on-ones and team meetings
• Works in collaboration with all team members

Requirements

• Driven to achieve sales goals
• Demonstrates knowledge and passion for company products and services
• Strong organizational, time management, technological, and communication skills
• Works well independently and collaboratively
• Ability to deliver high-quality guest relations
• Sales skills, sense of design, or related experience preferred
• Professional appearance and demeanor
• Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)

Pay

Hourly non-exempt, includes minimum hourly base plus 1% commission (paid on net written sales for the calendar month). If achieved, eligible for monthly sales incentives.

Benefits

• Exceptional advancement opportunities
• Competitive earnings, bonus opportunities, and generous employee discount
• Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
• Flex spending plan
• 401K retirement program and 529 college savings plan
• Paid vacations and holidays (full-time employees only)