Sales Associate - Cotton On Willowbrook Mall Houston

About Us

Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. We exist to make a positive difference in people’s lives through youthful fashion and lifestyle products across women's, men’s, kids, body, accessories, and stationery. With 20,000 team members, we’re playfully rebellious, optimistic, and focused on delivering good while celebrating self-expression and creativity.

About the Role

As a Sales Associate, you’ll be a proud Brand Ambassador, creating memorable and fun experiences for every customer. You’ll live and breathe the Cotton On values, championing our foundations to make a real, positive impact on communities worldwide. Your role includes:

• Keeping the store looking fresh and inviting by merchandising and replenishing with care
• Collaborating with your team to smash goals and celebrate wins together

Responsibilities

• Deliver exceptional customer service in a fast-paced, ever-changing environment
• Work a flexible schedule, including evenings, weekends, and holidays, to meet business needs
• Maintain awareness of retail principles such as sales, stock, and service delivery

Requirements

• Experience in retail, preferably in fast fashion
• Demonstrated ability to collaborate and drive results as a team
• Solid communication, customer service, and problem-solving skills
• Must be at least 18 years of age or older

Physical Requirements

• Ability to move around the store throughout the shift
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes, merchandise packages, bins, clothing racks, stools/ladders)
• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
• Ability to safely use a ladder, step stool, or raised platform to complete tasks

Benefits

• 50% off Cotton On Group Brands (Cotton On, Cotton On Body, & Cotton On Kids)
• Local and global career growth opportunities across our 7 brands
• 24/7 wellness support (mental health, relationships, family, and more)
• Discounts for you and your family (medical, travel, financial, and more)
• Opportunity to create meaningful change and make a positive difference in people’s lives

Pay

$10.50 per hour (part-time, hourly paid position).