SALES ASSOCIATE COLOR & CURL CONCIERGE 87084

About the role

The Certified Color Consultant at Sally Beauty is responsible for maximizing sales and fostering customer loyalty through hair color consultations and selling behaviors. This role requires a high school diploma or equivalent, 18 years of age or older, and 1+ year of retail sales/customer service experience.

Responsibilities

• Provide an optimal customer experience to ensure successful hair color goals are achieved.
• Elevate Sally Beauty as the leader in hair color by introducing customers to the Hair Color category and offering professional advice.
• Generate cross-category sales by introducing new categories during consultations.
• Record all sales in the POS system and handle monetary transactions accurately and efficiently.
• Support the team in meeting or exceeding hair color sales goals.
• Complete daily paperwork and reporting, and make bank deposits when necessary.
• Price merchandise, process back stock, assist with shipment processing, and perform housekeeping duties.
• Open and close the store as needed.
• Establish and maintain technical expertise in products, policies, and programs.
• Participate in all training programs and remain current on industry trends.
• Collaborate with a wide range of customers and co-workers, assisting with onboarding and training needs.
• Mentor other associates to enhance their hair color knowledge.
• Work well with others to support the customer and meet store needs.
• Comply with safety and loss prevention policies, and adhere to inventory control procedures and hazardous material handling.

Requirements

• High school diploma or equivalent
• At least 18 years of age
• 1+ year of retail sales/customer service experience (preferred)
• Clear, concise communication skills
• Availability to meet business scheduling needs
• Product knowledge from training to support customer service
• Ability to explain product labels
• Follow directions and perform other duties as assigned by the manager
• Ability to navigate iPads and internet/social media platforms
• A professional appearance and positive interaction with the public

Benefits

At Sally Beauty Holdings, you will receive a competitive benefits package including medical insurance with pharmacy benefits, dental & vision insurance, a 401k retirement plan, and a variety of voluntary benefits. Associates accrue vacation time based on years of service, and the company offers supplemental life insurance, associate advocacy benefits, and more. The application window is 45 days after the posting date, but applications are encouraged to apply as soon as possible to ensure optimal consideration. SBH, Inc. is an Equal Opportunity Employer.