Sales Associate COLOR & CURL CONCIERGE 86008

About the role

The Certified Color Consultant at Sally Beauty is a key position responsible for maximizing sales and customer retention through expert hair color consultations and brand advocacy.

Responsibilities

• Provide optimal customer experiences to ensure successful hair color goal achievement.
• Introduce customers to the Hair Color category and utilize selling behaviors, company directives, and omni-channel strategies to drive incremental sales.
• Elevate Sally Beauty as the leader in hair color by fostering customer loyalty and brand awareness.
• Support the team in meeting or exceeding hair color sales targets.
• Generate cross-category sales by introducing new product categories and offering professional advice and recommendations.
• Record all sales in the POS system and handle monetary transactions accurately and efficiently.
• Complete daily paperwork, report, and make bank deposits as needed.
• Price merchandise, process back stock, assist with shipment processing, and perform housekeeping duties.
• Support with planograms as needed.
• May open and close the store.
• Establish technical expertise in products, policies, and programs.
• Participate in all training programs and loss prevention practices.
• Collaborate with a wide range of customers and co-workers.
• Assist with onboarding and training needs of new associates.
• Mentor other associates to enhance hair color knowledge.
• Be an advocate for diversity, inclusion, and belonging.

Requirements

• High school diploma or equivalent.
• At least 18 years old.
• One year of retail sales or customer service experience preferred.
• Clear, concise communication skills.
• Availability to meet business scheduling needs.
• Product knowledge from training to support customer service.
• Ability to explain product labels.
• Follow directions and perform other duties as assigned.
• Ability to navigate iPad and internet/social media platforms.
• A professional image and positive interaction with the public.

Benefits

At Sally Beauty Holdings, you'll enjoy a competitive benefits package including medical, dental, vision, and 401(k) plans. You'll also receive generous vacation time, life insurance, associate advocacy benefits, and a variety of voluntary benefits like accident insurance, identity theft protection, and pet insurance. Additionally, you'll benefit from a supportive and inclusive workplace culture where you can thrive and contribute to our innovative growth.