Sales Associate - COLOR & CURL CONCIERGE 09390

About the role

The Certified Color Consultant at Sally Beauty is responsible for maximizing sales and building customer loyalty through hair color consultations and selling skills.

Responsibilities

• Provide an optimal customer experience to ensure successful hair color goals are achieved.
• Introduce customers to the Hair Color category and provide color consultations.
• Elevate Sally Beauty as the leader in hair color by driving behaviors that grow brand awareness and market share.
• Generate cross-category sales by introducing new categories during conversations.
• Record all sales in the POS system and handle monetary transactions accurately and efficiently.
• Complete daily paperwork and reporting, and make bank deposits when necessary.
• Price merchandise, process back stock, assist with shipment processing, and perform housekeeping duties.
• Support with planograms as needed.
• May open and close the store.
• Establish technical expertise in products, policies, and programs.
• Complete all training programs as directed.
• Be a continuous learner to stay current on industry trends.
• Collaborate with a wide range of customers and co-workers on a regular basis.
• Assist the Store Manager with onboarding and training needs of new associates.
• Mentor other associates to elevate hair color knowledge.
• Work well with others to support the customer and meet the needs of the store.
• Comply with safety and loss prevention policies.

Requirements

• High school diploma or equivalent.
• At least 18 years old.
• One year of retail sales/customer service experience preferred.
• Ability to communicate clearly and concisely with customers, co-workers, and management.
• Available to meet the scheduling needs of the business.
• Ability to execute product knowledge from training to support with customer service.
• Ability to explain product labels.
• Ability to follow directions and perform other duties as assigned by the Manager.
• Comprehensive knowledge of iPad and internet/social media platforms.
• Able to present a professional image and interact positively with the public.

Qualifications

• Knowledge of hair color trends and techniques.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy in record-keeping.
• Basic computer skills, including familiarity with iPad and internet/social media platforms.

Benefits

At Sally Beauty Holdings, we offer a competitive benefits package for part-time associates, including medical insurance with pharmacy benefits, dental & vision insurance, a 401k retirement plan, and a variety of voluntary benefits. Associates accrue vacation time based on years of service, and we offer supplemental life insurance, associate advocacy benefits, and more.