Sales Associate - Chico's

About the role

Position Objective

• Supports Management in promoting a customer and product-focused sales culture.
• Ensures a great customer experience and maximum profitability.
• Contributes to a team environment where learning and growth are encouraged.

Responsibilities

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge.
• Recommends merchandise selections or helps locate or obtain merchandise based on customer needs.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards.
• Ensures prompt resolution of customer concerns and a fast, efficient register experience.
• Reinforces buying decisions at checkout and achieves add-on goals including gift card sales.
• Signs up clients for reward programs and builds/maintains a solid customer following through clienteling and wardrobing.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities to keep the store full and abundant.
• Assists with locate fulfillment and visual directives, including floor sets, window changes, and signage placement.
• Assists with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and solicits feedback.
• Performs other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Ability to learn or adapt to provided technology.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Regular attendance is essential.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Physical Requirements

• Constant walking/standing: 67–100% of 8-hour shift.
• Occasional lifting up to 50 lbs.: 1–33% of 8-hour shift.
• Frequent climbing: 34–66% of 8-hour shift.

The wage range for this position is $9.00 to $9.50. Successful candidates’ wage rates will be determined based on individual qualifications.