Sales Associate - Boston Locations

Responsibilities

• Deliver an exceptional front-desk experience by checking in every member and first-time guest with energy, enthusiasm, and genuine connection
• Sell memberships, class packages, private training, and retail, using a consultative, needs-based approach
• Complete daily phone and SMS outreach tasks
• Ask for referrals and identify opportunities to bring new people into the club
• Create excitement in the room by finding opportunities to hype the class, celebrate wins, and help build a fun, motivating environment
• Give tours to prospective members, highlighting the TITLE experience and tailoring the conversation to their goals
• Complete membership agreements and manage leads with accuracy and professionalism
• Maintain a clean, organized, and safe club, including lobby, studio, and equipment resets
• Support coaches and team members to ensure smooth class flow and an elevated member experience

Requirements

• Ability to lift up to 45 lbs
• High school diploma/GED
• Proficient computer skills
• Availability to work evenings and weekends

Skills

• Strong communicator who loves connecting with people
• Comfortable selling memberships and retail with confidence and authenticity
• Organized, proactive, and able to multitask in a fast-paced environment
• Passion for fitness, wellness, or helping others feel their best is preferred
• Team player who brings positivity and energy to every shift