Sales Associate Blufox Mobile - Springfield

Retail Sales & Customer Engagement

• Present and sell Xfinity products and services to new and existing customers
• Build value around products and service packages
• Identify customer needs and recommend customized solutions
• Upsell and cross-sell services to maximize customer satisfaction and sales performance
• Consistently meet and exceed sales goals
• Execute proven sales closing techniques
• Maintain product knowledge and stay current on industry trends

Sales Responsibilities

• Present and sell Xfinity products and services to new and existing customers
• Build value around products and service packages
• Identify customer needs and recommend customized solutions
• Upsell and cross-sell services to maximize customer satisfaction and sales performance
• Consistently meet and exceed sales goals
• Execute proven sales closing techniques

Customer Service Responsibilities

• Deliver exceptional customer experiences
• Build strong relationships with customers
• Resolve customer concerns professionally
• Achieve high customer satisfaction and Net Promoter Scores (NPS)
• Create a welcoming and engaging retail environment

Team & Store Responsibilities

• Collaborate with teammates to achieve store goals
• Maintain store appearance and merchandising standards
• Participate in ongoing training and development
• Support company initiatives and promotions

Qualifications

• High School Diploma or GED
• Reliable transportation
• Ability to work a flexible schedule including evenings and weekends
• Ability to stand for extended periods
• Ability to lift up to 25 pounds
• Strong communication and interpersonal skills
• Positive attitude and willingness to learn