Sales Associate

About the Role

Visual Comfort & Co. is seeking driven professionals to join our team as we continue our global expansion. This position combines showroom sales with technical project design responsibilities, offering a unique opportunity to collaborate with trade and consumer clients to provide comprehensive lighting and shading solutions.

Responsibilities

• Achieve and surpass individual and showroom sales objectives
• Manage all phases of the sales process, from opportunity to invoice, ensuring exceptional customer service
• Effectively manage the sales pipeline using order entry software and communication methods
• Provide expert design consultation and product recommendations to trade and retail clients
• Present compelling sales demonstrations featuring lighting, controls, and shading solutions
• Develop and sustain relationships with architects, builders, interior designers, and homeowners
• Collaborate with the Visual Comfort & Co Design Studio to prepare comprehensive documentation for design and engineering teams
• Respond to client inquiries and ensure understanding of proposed lighting and shading solutions
• Maintain showroom brand standards, ensuring a clean, well-presented, and organized environment
• Manage showroom opening and closing procedures, including participation in a rotating Saturday schedule

Qualifications

• 3+ years of retail or showroom sales experience, ideally in luxury home furnishings, lighting, or building materials
• Prior experience within the design or building products industry, including interior design, custom home construction, luxury furnishings, or lighting
• Bachelor’s degree preferred; High School diploma required
• Proficiency with Microsoft Office Suite; D365 knowledge preferred
• Experience with CRM/ERP systems for client management and project tracking
• Strong knowledge of product design, including interpreting floor plans and lighting layouts
• Technical understanding of lighting specs (color temperature, CRI, lumens, dimming) and control systems (e.g., Lutron, Control4)

Skills

• Excellent communication, emotional intelligence, and professionalism in client interactions
• Organized, detail-oriented, and able to handle multiple projects simultaneously
• Ability to build relationships with architects, builders, and designers
• Proficiency in preparing proposals, BOMs, and technical documentation
• Commitment to staying up-to-date on lighting technologies and participating in ongoing training

Benefits

• Work-life balance with a five-day rotating schedule, including two Saturdays per month
• Comprehensive and structured training program with ongoing education and career advancement opportunities
• Generous vacation accrual and paid time off policies
• 7 paid holidays per year, plus 2 floating holidays
• Competitive health benefits, including medical, vision, and dental coverage
• Company-provided life insurance and short-term disability coverage
• 401(k) plan with company matching up to 4%

Pay

Compensation range: $70,000 - $75,000 plus monthly bonus opportunity. Compensation is based on individual factors, including skill set, relevant experience, and work location.

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status. To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role.