Sales Associate

Duties

• Exemplify our Core Values.
• Demonstrate exceptional soft skills.
• Capture action items and notes during meetings.
• Check in monthly with every wholesale customer on stock levels and sell them products.
• Check in monthly with every retailer on your call sheet and ask them to restock our best selling items as well as pre-order our key new releases.
• Keep clear and current daily for all Sales correspondence.
• Respond quickly and effectively to inquiries from wholesale customers.
• EFFECTIVELY provide a back to the Support Associates by covering the inquiries from our support tickets when the Support personnel are off.
• Proactively reach out to customers to localize and sell our product and maintain excellent relationships with our customers all around the world.
• Engage in a Learning Pathway each week to reinforce and expand your knowledge.
• Manage sales and inventory levels on multiple platforms for direct-to-consumer sales (Examples: Shopify, Amazon, TCGPlayer, etc).
• Travel to conventions to promote brands and sell products.

Requirements

• High school diploma or equivalent.
• Experience in sales or customer service preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and manage time effectively.
• Knowledge of tabletop games and industry trends.
• Basic computer skills including proficiency with Microsoft Office.

Qualifications

• Excellent organizational and time management skills.
• Ability to work flexible hours, including evenings and weekends.
• Passion for tabletop gaming and a desire to help others discover and enjoy it.

Skills

• Customer service skills.
• Communication skills.
• Organizational skills.
• Problem-solving skills.
• Ability to work independently and manage time effectively.

Benefits

• Flexible schedule.
• Opportunities for professional development.
• Work with a dynamic and passionate team.
• Competitive salary and benefits package.

Pay

• $20 - $25 per hour based on experience.

Schedule

• Office hours: 08:00-17:00, Monday through Friday.
• One-hour unified break at 13:00.
• Travel to conventions approximately 3-4 times per year.