Sales Associate

About the Role

The Sales Associate is a member of the campus Sales & Growth Team that supports the Director of Sales with customer-related tasks, including answering phones, assisting with tours, managing data and leads, and addressing customer inquiries.

Responsibilities

• Executes sales process and the conversion to move-in percentages resulting in overall census with a focus on private pay.
• Generates admissions through referral partnerships and advancing the inquiry sales process through follow-up and closing to achieve daily/weekly/monthly expectations in partnership with the Community Sales Representative (CSR) and Executive Director as evident through use of the CRM system.
• Ensure 10 call outs per day and daily use of CRM to drive sales.
• Responds to all referrals and inquiries properly, timely, and with appropriate follow-up.
• Participates with the leadership/back-up team to handle inquiries/referrals timely, including CRM Management.
• Supports welcoming new customer standards and communicates to campus team members related to move-in activities (i.e., welcome gift, move in communication and process, move in paperwork).
• Assists with planning, coordinating, and executing campus events including Senior Executive Club and community events.
• Ensuring campus is tour ready including back up team resources, appropriate marketing collateral and promotional materials, tour path, model room, first impressions, and tour stations.
• Executes tours as part of the primary team.
• Answers a multi-line phone system in a prompt, courteous and professional manner directing callers to the appropriate person or department.

Qualifications

• High school diploma or GED/HSE preferred
• 1-3 years of relevant experience preferred

Location

US-OH-Sylvania — Kingston Health Center of Sylvania, 4121 King Road, Sylvania OH

Benefits

• Medical, Dental, Vision Coverage — Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
• Get Paid Weekly + Quarterly Increases — Enjoy weekly pay and regular quarterly wage increases.
• Spending & Retirement Accounts — HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO + Paid Parental Leave — Paid time off and fully paid parental leave for new parents.
• Inclusive Care — No-cost LGBTQIA+ support and gender-affirming care coordination.
• Tuition & Student Loan Assistance — Financial support for education, certifications, and student loan repayment.