Sales Associate

About the role

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes.

Responsibilities

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• When not actively taking care of customers, you will be helping to:
• Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
• Complete weekly Cycle Counts.

Requirements

• A positive, “get stuff done”, attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.

Qualifications

• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of bike-related products and services.
• Basic computer skills, including proficiency with Microsoft Office.

Skills

• Customer service skills.
• Product knowledge.
• Time management.
• Problem-solving skills.

Benefits

• Flexible and fun company culture.
• Competitive health care -- PPO & HDHP medical plan options.
• Flexible Spending Accounts (FSA).
• 401(k) with match and Employee Stock Ownership Plans (ESOP).
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs).
• Employee discounts on all product.
• Deep partner retail discount.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

Benefits

• Flexible and fun company culture.
• Competitive health care -- PPO & HDHP medical plan options.
• Flexible Spending Accounts (FSA).
• 401(k) with match and Employee Stock Ownership Plans (ESOP).
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs).
• Employee discounts on all product.
• Deep partner retail discount.