Sales Associate
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
About the Role
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.
This role is tailor-made for you because you are passionate about delivering a transformational client experience, building our brand one customer at a time, and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. You’re also resourceful and collaborative – a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention. A sense of humor is a plus!
A Day in the Life
The typical day is… atypical. You might be:
- Building and maintaining new and existing customer relationships to drive the business and meet personal sales goals
- Creating the customer experience through use of selling skills and extensive product knowledge
- Understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer
- Ensuring all sales and operational policies and procedures are followed and maintained
The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.
Requirements
- One-to-three years’ experience in a high volume, customer-driven retail environment
- Strong personal selling and customer relations experience, along with verbal and written communication skills
- Open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts
- Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods of time
Benefits
When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive—everyone is empowered to make a difference.
- Competitive pay and rewards for high performance
- Comprehensive benefits to support mental and physical health, financial security, and overall wellness
- Generous employee discount and access to exclusive special offers on Tory Burch collections
- Retail Excellence Programs in Styling, Coaching, Brand Ambassador, and more, with supportive Retail Leaders to guide you
- Opportunities to give back through the Tory Burch Foundation and paid volunteer days
Pay
The compensation range for this position is $15.00 USD per hour. Our offer will be based on your relevant experience and work location.
Company Values
#TeamTory values:
- We show up with honesty & kindness
- Act with integrity & compassion
- Work with passion & humility
- Lead with excellence & humor
How we work together:
- Adaptable – We change before we have to
- Entrepreneurial – We own it
- Collaborative – There’s no “I” in Tory
- Client & Brand Focused – We put ourselves in Tory’s shoes
- Live the Values – We show up for each other
- Functional Expertise – We’re constantly learning and growing