Sales Associate

About the role

We are an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

Responsibilities

• Build and maintain new and existing customer relationships to drive the business and meet personal sales goals
• Create the customer experience through use of selling skills and extensive product knowledge
• Understand and communicate the Tory Burch brand philosophy and lifestyle with each customer
• Ensure all sales and operational policies and procedures are followed and maintained
• Collaborate with an amazing team of professionals who share a passion for excellence
• Demonstrate resourcefulness and commitment to loss prevention

Requirements

• One-to-three years’ experience in a high volume, customer-driven retail environment
• Strong personal selling and customer relations experience
• Verbal and written communication skills
• Open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Skills

• Passion for delivering a transformational client experience
• Commitment to service and a genuine curiosity and interest in people
• Authenticity and fashion & style sensibility
• Exceptional selling skills
• Resourcefulness and collaboration
• Savviness about the visual and operational aspects of the role
• A sense of humor is a plus

Benefits

• Competitive pay and rewards for high performance
• Comprehensive benefits to support mental and physical health, financial security, and overall wellness
• Generous employee discount and access to exclusive special offers
• Retail Excellence Programs in Styling, Coaching, Brand Ambassador and supportive Retail Leaders
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days

Pay

The compensation range for this position is $17.00 – $20.00 USD. Our offer will be based on your relevant experience and work location.