Sales Associate
About Us
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
Life at Tory Burch
- Join a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
- Culture is welcoming and inclusive—everyone is empowered to make a difference.
- Competitive pay and rewards for high performance.
- Comprehensive benefits to support mental and physical health, financial security, and overall wellness.
- Generous employee discount and access to exclusive special offers on Tory Burch collections.
- Retail Excellence Programs in Styling, Coaching, Brand Ambassador, and supportive Retail Leaders to help you grow.
- Opportunities to give back through the Tory Burch Foundation and paid volunteer days.
About the Role
This role is tailor-made for you if you are passionate about delivering a transformational client experience, building our brand one customer at a time, and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion and style sensibility, and exceptional selling skills. You’re resourceful, collaborative, and savvy about the visual and operational aspects of the role, with a commitment to loss prevention. A sense of humor is a plus!
Responsibilities
- Build and maintain new and existing customer relationships to drive business and meet personal sales goals.
- Create the customer experience through use of selling skills and extensive product knowledge.
- Communicate the Tory Burch brand philosophy and lifestyle to customers and team members.
- Ensure all sales and operational policies and procedures are followed and maintained.
A typical day is… atypical. You’ll work with an amazing team of professionals who share your passion for excellence.
Requirements
- One-to-three years’ experience in a high volume, customer-driven retail environment.
- Strong personal selling and customer relations experience, along with verbal and written communication skills.
- Open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts.
- Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods of time.
Pay
The compensation range for this position is 17.00 USD - 20.00 USD per hour, based on relevant experience and work location.
Benefits
- Comprehensive health benefits to support mental and physical well-being.
- Programs to help create financial security and achieve wellness in all areas of life.
- Generous employee discount and access to exclusive special offers on Tory Burch collections.
- Retail Excellence Programs in Styling, Coaching, and Brand Ambassador roles.
- Paid volunteer days and opportunities to give back through the Tory Burch Foundation.
Company Values
- Adaptable – We change before we have to.
- Entrepreneurial – We own it.
- Collaborative – There’s no “I” in Tory.
- Client & Brand Focused – We put ourselves in Tory’s shoes.
- Live the Values – We show up for each other.
- Functional Expertise – We’re constantly learning and growing.
#TeamTory Values: We show up with honesty & kindness, act with integrity & compassion, work with passion & humility, and lead with excellence & humor.