Sales Associate

About the role

Torrid is an inclusive retailer that celebrates every shape, size, and curve of its customers. Our stores offer an engaging, unique, and exceptional shopping experience for both customers and employees alike. We foster a welcoming, diverse, and inclusive workplace culture, emphasizing open communication, empowerment, recruitment, training, and retention.

Responsibilities

• Provide an exceptional shopping experience that fosters positive customer connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Work a flexible schedule including holidays, nights, and weekends
• Cover the sales floor and assist in maintaining visual standards
• Absorb and apply current fashion trends to enhance customer engagement

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask in a fast-paced environment
• Commitment to creating an outstanding customer experience
• Fashion-focused and knowledgeable about current trends

Physical Requirements

• Able to stand and walk around during working hours
• Able to pack and unpack shipments
• Able to arrange and move store fixtures
• Able to move packages weighing up to 50 pounds
• Able to reach for merchandise using various tools such as ladders, step stools, merchandise retrieving poles, and shoe poles

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule including holidays, nights, and weekends