Sales Associate

About the role

Torrid is dedicated to creating a welcoming, inclusive, and diverse workplace where every employee feels valued and empowered. As a Torrid Sales Associate, you'll play a crucial role in enhancing the shopping experience for our customers by fostering genuine connections and loyalty.

Responsibilities

- Provide exceptional customer service that encourages positive interactions and builds long-term customer relationships. - Manage the register efficiently, leveraging your product knowledge to upsell and cross-sell items. - Work flexible hours including evenings, weekends, and holidays. - Maintain the sales floor and ensure visual merchandising standards are met. - Assist in organizing the stockroom and maintaining a clean, inviting store environment.

Requirements

- Prior sales or customer service experience is beneficial. - Ability to handle multiple tasks in a high-pressure environment while focusing on delivering an outstanding customer experience. - Stay updated on fashion trends and styles.

Physical Requirements

- Stand and walk throughout the day. - Lift up to 50 pounds. - Reach for merchandise using various tools and equipment.

Benefits

- 50% associate discount. - Additional monthly discount coupon. - Mental health resources. - Paid sick leave.

Pay

- Competitive hourly rate. - Participation in a 401(k) plan with company matching. - Employee Stock Purchase Program (ESPP). - Tuition reimbursement.

Schedule

- Flexible hours accommodating holidays, nights, and weekends.