Sales Associate

About the role

Torrid is dedicated to creating a welcoming, inclusive, and diverse workplace where every employee feels valued and empowered. As a Sales Associate, you'll play a crucial part in enhancing the shopping experience for our customers, fostering a sense of comfort, care, and confidence.

Responsibilities

- Provide exceptional customer service and build lasting relationships - Handle register transactions efficiently, leveraging your product knowledge to boost add-on sales - Maintain a flexible schedule, including evenings, weekends, and holidays - Manage the sales floor, ensuring all visual merchandising standards are met - Assist in organizing the stockroom and maintaining a clean, inviting store environment

Requirements

- Prior sales or customer service experience is beneficial - Ability to multitask in high-pressure environments while delivering outstanding customer experiences - Stay updated on fashion trends and styles

Physical Requirements

- Stand and walk throughout the day - Lift up to 50 pounds - Reach for merchandise using various tools

Benefits

- 50% associate discount - Additional monthly discount coupon - Mental health resources - Paid sick time

Pay

- Competitive hourly wage - Participation in 401(k) with company match - Employee Stock Purchase Program (ESPP) - Tuition reimbursement

Schedule

- Flexible hours, including evenings, weekends, and holidays