Sales Associate

About the role

Torrid is an inclusive retailer that celebrates every shape, size, and curve of its customers. Our stores offer an engaging, unique, and exciting experience for both customers and employees alike. We foster a welcoming, diverse, and inclusive workplace driven by open dialogue, empowerment, recruitment, training, and development, as well as retention.

Responsibilities

• Provide an exceptional shopping experience that encourages positive customer connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Work a flexible schedule including holidays, nights, and weekends
• Cover the sales floor and help maintain visual standards
• Absorb and organize incoming shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Reach for merchandise using various tools such as ladders, step stools, merchandise retrieving poles, and shoe poles

Requirements

• Previous sales or customer service experience is preferred
• Ability to multitask in a fast-paced environment while maintaining a strong commitment to customer service
• Fashion-focused, staying updated on current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments
• Able to arrange and move store fixtures
• Able to move packages weighing up to 50 lbs
• Able to reach for merchandise using various tools

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401(k) with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule including holidays, nights, and weekends