Jobs · Customer Service · Illinois

Sales Associate

Torrid · Urbana-Champaign Area · 1 mo ago
Customer ServicePart-time

About the role

Torrid celebrates every shape, every size, and every curve of our customer. Our stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to fostering a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruitment, training & development, and retention.

Responsibilities

  • Provide an amazing shopping experience that encourages positive customer connections and loyalty
  • Perform register functions while using sales, promotion, and product knowledge to drive add-on sales
  • Able to work a flexible schedule inclusive of holidays, nights, and weekends
  • Cover the sales floor and help ensure all visual standards are met
  • Assist in organizing the stockroom and maintaining a clean, consistent, and inviting store environment that inspires customers to shop

Requirements

  • Previous sales or customer service experience a plus
  • Ability to multitask in a fast-paced environment while creating an amazing customer experience
  • Fashion-focused and stay updated on current trends

Physical Requirements

  • Able to stand and walk around during scheduled shifts
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

  • Associate discount 50%
  • Additional monthly discount coupon
  • Mental health resources
  • Sick time*

Pay

  • 401K with Company match
  • Employee Stock Purchase Program (ESPP)
  • Tuition reimbursement

Schedule

  • Able to work a flexible schedule inclusive of holidays, nights, and weekends
*Note: Sick time details may vary and should be confirmed with the hiring manager.

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