Sales Associate

About the role

Torrid is dedicated to creating a welcoming, inclusive, and diverse workplace. As a Torrid Sales Associate, you'll play a crucial role in enhancing the shopping experience for our customers.

Responsibilities

• Provide exceptional customer service and build long-term relationships
• Drive add-on sales through product knowledge and promotions
• Manage the sales floor and maintain visual merchandising standards
• Organize the stockroom and ensure a clean, inviting store environment
• Support team members and assist with inventory management

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask and handle multiple tasks simultaneously
• Fashion-savvy and knowledgeable about current trends
• Able to stand, walk, lift up to 50 pounds, and use various equipment like ladders and step stools

Qualifications

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Positive attitude and willingness to learn

Skills

• Customer service skills
• Product knowledge
• Time management
• Physical stamina

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time
• 401(k) with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Pay

The pay range for this position is $18.00 - $22.00 per hour.

Schedule

Flexible schedule including evenings, weekends, and holidays.