Sales Associate

About the role

Torrid is an inclusive retailer that celebrates every shape, size, and curve of its customers. Our stores offer an engaging, unique, and exceptional shopping experience for both customers and employees alike. We foster a welcoming, diverse, and inclusive workplace characterized by open dialogue, empowerment, recruitment, training, and retention.

Responsibilities

• Provide an outstanding shopping experience that encourages positive customer connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Manage the sales floor and ensure visual standards are met
• Assist in organizing the stockroom and maintaining a clean, inviting, and organized store environment

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask in a fast-paced environment while creating an amazing customer experience
• Fashion-focused and up-to-date on current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
• Able to reach for merchandise using various tools such as ladders, step stools, merchandise retrieving poles, and shoe poles

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay and Schedule

• Pay range: $15.10 - $16.15 per hour
• Flexible schedule including holidays, nights, and weekends

Schedule

• Flexible schedule including holidays, nights, and weekends

Skills

• Genuine ability to connect with customers
• Product knowledge and sales skills
• Customer service skills
• Physical stamina and mobility

Benefits

• 401(k) with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement
• Sick time benefit available where legally required

Pay

• $15.10 - $16.15 per hour